Frequently Asked Questions
Everything you need to know about working with AusPrep.
Our main fulfilment centre is in Chipping Norton, NSW, with same-day dispatch cut-offs to suit Australian and international delivery.
We connect with Shopify, WooCommerce, eBay, Amazon and Walmart, plus custom integrations via API for Enterprise clients.
No. Our Starter plan suits new stores, and you only pay for the storage and orders you use.
Storage is billed monthly by the pallet, shelf or bin space you occupy — flexible, with no long-term lock-in.
Yes. We process returns, inspect items and restock or quarantine them according to your rules.
Absolutely. As a verified Amazon SPN partner we label, bag, bundle and forward your stock to FBA, fully compliant.